Showing posts from Customer Support category

Balancing Coding & Customer Support: The Solo-Entrepreneur’s Juggling Act

A shout out to all my fellow coders moonlighting as entrepreneurs (or is it the other way around?)....

Phone Robots: Your 24/7 Customer Support Solution

The future is here, and it's ringing. It's not your alarm clock that's blaring at 6 a.m., but a clie...

Phone Support for Early Stage Founders – A Necessary Evil or a Clever Investment?

When launching a startup, it can feel like there are an infinite number of priorities vying for the...

Why 24/7 availability in customer service advances your business

The world never sleeps - and your customer service shouldn't either. In our connected world, custom...